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Covid - 19: Important Update

Covid - 19: Important Update


IMPORTANT UPDATE

 

Update following the Prime Ministers announcement

We hope that you are all keeping well and staying safe, and hopefully feeling a little brighter in regards to the announcement made yesterday. We will start with the not so good news first ……

Please be aware, ALL holidays that were due to take place from the 01st April 2021 to the 16th May 2021, will not be able to go ahead as planned. Please bear with us at this time, as we administer our bookings in a strict date order. We will be contacting you all by letter or email to advise of the alternative arrangements for your cancelled trip. We ask that you try not to call us unless your query is urgent as we are still working on very minimal staff, but rest assured that your money is 100% safe and secure and we will be in touch as soon as we can.

Our planned Day Trips will also be cancelled from 01st April 2021 to the 12th April 2021. Again, we will be in touch via letter or email to advise of the alternatives we have for you.

Now for the exciting NEWS!

Day Trips -:

We hope to restart our Day Trip programme from the 12th April 2021, with strict social distancing being observed on our coaches and within our travel centre. We also anticipate that face coverings will still be required whilst travelling on the coach.  We will be in touch with you as soon as possible to update you on your trip.

Holidays -:

We are hopeful for our holidays and short breaks to restart on the 17th May 2021. Letters or emails will be sent out to you as soon as we can in regards to your intentions to travel, please do not pay any balances until we have made contact with you. Again, we believe that social distancing will still be in place as well as the wearing of face coverings. Our covid secure policy will give you all the information you need on the travel requirements.

Our covid policies can be found on our website or available on request.

Whilst the above is very exciting and we are heading in the right direction, we also have to be mindful that things can change very quickly. If we get any indication as the weeks go by that the hotels will not be allowed to open on the 17th May 2021, we may need to cancel your trip at short notice. We apologise for this but hope you understand that we are constrained by the uncertainty and the possibility that things could change at short notice. We will try to give you as much notice as possible should this happen.

We are all feeling very positive and are looking forward to seeing you again! It was the news we all needed to hear and a huge step in the right direction to get you all out and about again.

As always, your patience, understanding and loyalty during this time means the world to us and we are forever grateful to you all.

We WILL meet again very very soon!!

Continue to take care and keep safe

Sam & the Holidays Team


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